FAQ

  • How do I know which location I am signing up for?

    Each class is labeled “UPTOWN” or”DOWNTOWN” on our app and website. The Uptown classes are located at 1414 Grand St. Suite 201 and our Downtown classes are located at 159 4th St. Please always check which location you are signed up for.

  • What is the cancellation policy?

    We have a 12 hour cancellation policy for all monthly members and a 24 hour cancellation policy for all other clients. Any cancellation made within the corresponding cancellation window of your scheduled class will be deducted from your account.

  • What is the no show policy?

    We understand things come up and plans change, but with many of our classes waitlisted, we greatly appreciate you canceling your class if you know you won't make it so that someone can be moved from the waitlist into class. If you do not show to your class, the class will be deducted from your account and will be charged a $20 no show fee.

  • I'm a beginner, where to I start?

    While we do not have beginner specific classes, we typically suggest that our new clients start with our "lengthen & lift" class. We welcome clients of all levels into all of our classes.

    Our studios are very intimate - we have 8 reformer machines at our uptown studio & 6 reformer machines in the downtown location. The smaller class size allows our instructors the opportunity to give individual attention to everyone. Our instructors offer modifications and advancements throughout class.

    We recommend arriving 10 minutes early to meet the instructor and become acquainted with the reformer..

  • Can I do Pilates while pregnant?

    Pilates is perfectly safe and beneficial throughout all stages of pregnancy. All of our classes are prenatal friendly and our instructors will offer modifications accordingly.

  • Does my package expire?

    All packages have an expiration date. You can find our expiration windows on our website and your exact expiration date in your account. If you give us advance notice, we allow up to two weeks extension.